Posted on 31.1.2022

Wilhelmina Suominen: In People Operations, communication is the key

talent acquisition manager Wilhelmina Suominen

Meet Wilhelmina, our new Talent Acquisition and HR Manager! Since the beginning of 2022, she has been in charge of UpCloud’s recruiting, talent sourcing, and employer branding, ensuring a fun and pleasant recruitment process for every candidate. She’s also the one our employees can go to with HR-related topics.

How did you end up working at UpCloud?

I have worked in technical recruiting for several years, and even though I’m not a tech person myself, I have become pretty fond of working in tech. That’s just something I genuinely enjoy! In that sense, a career at UpCloud was kind of a natural shift for me. Also, this was the perfect next step in my career to support my professional growth. Here I have an opportunity to widen my experience from recruitment to general HR and take more responsibility.

What do you love about your job?

In my opinion, the best part of working in people operations and talent acquisition is that it’s all about interacting with people. I really love how interviews and other discussions can turn into the most exciting conversations about people’s career stories, motivations, or something like cloud computing trends. It’s incredibly motivating to me. I also enjoy working in a fast-paced environment where work tasks vary on a daily basis and basically anything can happen.

What’s your special skill related to recruiting and talent acquisition?

Before HR, I used to work in marketing and communications, and I think that it’s a great advantage for me. Communication is the key in everything we do in HR, and the ability to summarise complex topics and communicate them clearly comes in handyin recruiting as well. Also, it’s always good to understand marketing in the competitive recruitment field.

What does it take to be great at your job?

In my position, it’s essential to be able to manage multiple projects at the same time. I work closely with the hiring managers, and since they have a lot on their plates already, I’m the one who keeps track of everything, from booking the dates to responding to emails. So you need to be active and keep up to date.

And, of course, it doesn’t hurt to be emphatic and able to put yourself in others’ shoes. The interview situation is often challenging for the ones applying, and it’s my job to make it as enjoyable as possible to get the best out of the brilliant candidates. And the same goes with our own employees as well. It’s important to know how they are doing and make sure they have all the support they need, so they can perform at their best and enjoy what they do.

Is it more challenging to recruit in tech compared to other industries? 

It is! Regular job ads aren’t necessarily enough in a highly technical, specialised field such as cloud computing. That is why talent acquisition has become crucial even when recruiting for entry-level jobs. The whole recruitment process needs to be soundly optimised, from sourcing to employer branding and interviewing, and finally to onboarding a new employee.

I’m focusing on improving the process even further. I want to make sure it supports our growth as a scale-up company but also reflects our values.We truly want to retain our spirit and provide the best candid experience possible. That’s how we’ll end up working with the right people.

Do you see anything unique about UpCloud’s company culture?

I just started working here but I have already heard many people explain why they have enjoyed working at UpCloud for 5+ years. I think that tells a lot! Especially in the IT field where people change jobs relatively often. I myself have also really enjoyed my first weeks at UpCloud and I feel really welcomed by everyone!

At UpCloud, there’s a feeling of freedom. You can choose where and how you work and we trust our experts’ visions. For example, the tech people truly have an influence on the technical solutions they use to develop UpCloud’s products and services.

We want UpCloud to be a community where it’s easy and comfortable to do your work. And during these uncertain times, the importance of the work community is emphasised. That’s why we invest not only in making the work itself fun but also in out-of-office activities.

If you could try a different job position for a day, which one would you choose?

It should be something pretty fast-paced and human-related, so the role of Head of Technical Support would be a fun one to try. The support is available 24/7/365, and there is often a lot going on, which seems fitting for me. I would love to see what kind of situations there are during the day! And how the team is able to solve all those cases.

Do you have a special interest outside working hours?

I’m passionately into Formula One. And when I say passionately, I truly mean it! I have been a fan since the ’90s, and I could discuss F1 for hours. Luckily we also have other F1 fans in the company and we even have a slack channel specially dedicated to F1 related topics!

Interested in a career at UpCloud? See our open positions.

Krista Lehtonen

Copywriter and Content Specialist at UpCloud. In love with words, cloud curious.

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