Managed Kubernetes has launched! Learn more in the announcement blog.
Managed Kubernetes has launched! Learn more in the announcement blog.
We have been hard at work hiring new, great talent and continued accelerating our growth internationally. UpCloud recently opened new offices in both London and Singapore to increase our presence in those regions and with these new offices, we are one step closer to our goal of being available anywhere our users are.
Today, we are proud to announce that UpCloud Support is officially always available and ready to help whenever you need us via email and phone! We have been silently offering 24/7 support for a while to make sure that the transition goes smoothly, and while we kept it under the wraps for a time, improvements in multiple areas are already starting to show.
Increasing our availability is having a great positive effect on our already great response times, while also allowing us to spend an increased amount of time with each user. Furthermore, we want our talented support team to be available to all our users and have therefore not restricted it behind any expensive SLA agreements. Instead, it will continue to be available to all of our users completely for free as it has always been.
‘World’s fastest cloud servers‘ has been our long-standing slogan, but we are also proud to provide our users with world-class support. How do we achieve this and what effects have we seen since we began offering an always-available support service? Read in our blog as we introduce you to what goes on behind the scenes.
Call or email us at any time and we will be eager to help you with anything from getting started to providing you with assistance regarding any of our services. In the end, we are here to provide our users with the world’s greatest support for the world’s greatest cloud.
Best regards,
Arttu Uskali
Head of Support
The year has turned, and UpCloud welcomes you to 2021, ready again to show you what the best cloud infrastructure can offer for your business. The last year has proven the capabilities of our brand, products and most importantly, the strength of our teams. We’ve been happy to see many new users coming and staying […]
Announcements
Vision and culture
UpCloud partner programme member and software company, Montel Intergalactic, delivers DevOps expertise to clients across all parts of the software lifecycle and creates future-proof cloud infrastructure for clients on UpCloud. We spoke to Lauri Kainulainen, CTO of Montel, to explore how beneficial a tight-knit partnership is for cloud computing, and why the businesses who switch […]
Industry analyses
Vision and culture
One of the most common questions our customers ask us is that how we can compete with the likes of Amazon Web Services (AWS) on price as they have economies of scale on their side.
Comparisons
lex
hello
i cant connect to my pannel upcloud can you fix me this issue
Janne Ruostemaa
Hi there, please refer to this tutorial if you have difficulty connecting to your cloud server. If you have any further problems, don’t hesitate to contact us via the live chat, email or phone.