Tutorials How to reset root password on cloud server

How to reset root password on cloud server

Strong system security requires equally strong passwords, which, in turn, make the passwords more difficult to remember. In such case that the password for the Linux root user account is lost without an alternative sign-in method like an SSH key, you might end up locked out of your own system. Luckily, resetting the root password of your cloud server is fairly straightforward and will only take a few minutes to complete.

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Deploying a temporary Linux host

To gain access to your old root account, you will need to be able to boot a system to a command line. A common way to do this for Linux computers is to boot into GRUB menu, but this might prove slightly difficult on cloud servers where you have no physical access to the system. Instead, you can take advantage of the virtual nature of the cloud environment and simply create a new server to mount the old disk device in.

Start by logging into your UpCloud control panel and deploying a new server.

  1. Select the same availability zone as your old server.
  2. Pick a configuration, the smallest is fine.
  3. Select whichever Linux distribution you wish. Usually, it is easiest to use the same OS as your old system.
  4. Add your SSH keys. Not highly important as you will only need to log in once.
  5. Use a simple initialization script to shut down the server after the first boot. It will save you some time as the server must be powered down to make changes to the storage.
    shutdown -h 1

    Script to shutdown after deployment

  6. Once the setup is ready, click the Deploy button at the bottom of the page.

The deployment process will only take a moment, but you do not have to wait for it to complete. Continue below with the next part.

Moving the old system disk to the temporary host

In the meanwhile, as your new server is being deployed, shut down your old server at the control panel. If the server was installed using a custom system image, you may need to use the forced shutdown command.

We recommend taking a backup of your server before resetting the root password

With the server shut down, go to the Resize tab in your server settings.

Make sure the storage device is named so that you will be able to recognise it later. You can rename the device by clicking the pencil icon, entering a new name, then click the accept icon and afterwards the Save changes button to confirm.

Rename disk

Then, free up the OS disk device from the host by clicking the Detach button. If you have multiple disks, leave the other devices as they are. When attaching the OS disk again after the password reset, it will be set correctly as the first device.

Detach storage

Next, open the server settings of the temporary server and go to the Resize tab there.

Click on the Add new device button at the end of the storages list.

In the new storage device window, select to Attach existing device, then find the device you just detached in the Devices list. Once you have selected the right disk, click the Add a storage device button underneath to confirm.

Attach password reset device

When the disk has been attached successfully, boot up the server and log in over SSH with the root user of the temporary host.

Resetting the root password

When logged into the temporary server, check that you can see the old system disk.


vda 253:0 0 25G 0 disk
└─vda1 253:1 0 25G 0 part /
vdb 253:16 0 25G 0 disk
└─vdb1 253:17 0 25G 0 part

The first device vda in the above example is the system disk running the temporary server and the second vdb is your original system device. To access the second storage, you will need to mount it in the running system.

mount /dev/vdb1 /mnt

Then change to the root environment of the original system.

chroot /mnt

You can now change the root password with the usual command. Enter the new password twice to confirm.


Once you have reset the password, exit the mounted system and shut down the temporary host so that you can return the old system disk where it belongs.


shutdown -h now

Returning the system storage

When the temporary server has been powered down, you can detach the system device original in the server settings and Resize tab as you did before. Then reattach it to its original host.

Storage reattached on the original server

Then start the original server again.

You should now be able to log in using the root account with the password you just set and gain normal access to your server.

After confirming that the password was reset successfully, the temporary server and storage device can be deleted.

Delete the temporary server

Editor-in-chief and Technical writer at UpCloud since 2015. Cloud enthusiast writing about server technology and software.

7 thoughts on “How to reset root password on cloud server

  1. Hey guys,

    Thank you for this magnificent tutorial, it has really saved life to my server after not accurate switching IP addresses.

    There is just one detail which can make it even better.
    `shutdown -h now` as initialization script shuts temporary server down on any try of starting it so I had to launch another temporary server without initialization script which worked like a charm.


    1. Hi Maxim, thanks for the comment. Seems the script got inadvertently run more than once. You can avoid it by using shutdown -h 1 instead. We’ve updated the tutorial to reflect this.

  2. hey,
    I am just wondering what is the default password for root user? Trying to look around but did not find it.

    1. Hi there, thanks for the question. The default password is generated on deployment and sent to you depending on your choice of delivery method, either by email (default), SMS or not at all. It would also have been shown in the notifications at your UpCloud Control Panel.

      1. Ok. I think it is in the email. Thank you.

        I also have a question about dns. I understand if I have a server with static ip, I can just use that ip for my domain. What if the ip is constantly changing, what ip address should I use for my domain?

        1. The IP addresses are assigned to your cloud server statically and will not change during the lifetime of the server. If you wish to have an IP that won’t change even if you delete and redeploy the server, have a look at a floating IP.

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