Limitations and responsibilities

While we are happy to help our customers to migrate and build upon our cloud servers, we do not currently offer managed servers. Due to our strong commitment to customer privacy, we have no access to our customers’ cloud servers on the operating system level and are unable to perform tasks on the customer’s behalf within the cloud server operating system or applications.

Customers are therefore responsible for the security and maintenance of their cloud servers.

Below is a visualisation of our responsibilities in maintaining our services and the customers’ responsibilities in assuring appropriate use thereof.