{"id":946,"date":"2025-08-11T14:52:13","date_gmt":"2025-08-11T11:52:13","guid":{"rendered":"https:\/\/upcloud.com\/global\/us\/eu-data-act\/"},"modified":"2025-08-11T14:52:13","modified_gmt":"2025-08-11T11:52:13","slug":"eu-data-act","status":"publish","type":"page","link":"https:\/\/upcloud.com\/global\/eu-data-act\/","title":{"rendered":"EU Data Act"},"content":{"rendered":"\n<section  class=\"block block-hero \">\n      <div class=\"image image-background image-background-layer image-background-mobile\">\n          <img decoding=\"async\" loading=\"lazy\"\n      alt=\"Hero image for the mobile version of UpCloud&#039;s website\"\n      src=\"https:\/\/upcloud.com\/media\/Hero-Mobile-Company.jpg\"\n              srcset=\"https:\/\/upcloud.com\/media\/Hero-Mobile-Company-186x300.jpg 186w, https:\/\/upcloud.com\/media\/Hero-Mobile-Company-634x1024.jpg 634w, https:\/\/upcloud.com\/media\/Hero-Mobile-Company-12x20.jpg 12w, https:\/\/upcloud.com\/media\/Hero-Mobile-Company.jpg 768w\"\n        sizes=\"auto, (max-width: 768px) 100vw, (max-width: 1200px) 50vw, 100vw\"\n                    width=\"768\"\n        height=\"1240\"\n                      \/>\n        <\/div>\n  \n      <div class=\"image image-background image-background-layer image-background-desktop \">\n          <img decoding=\"async\" class=\"wpsmartcrop-image\" loading=\"lazy\"\n      alt=\"Hero image for UpCloud&#039;s website\"\n      src=\"https:\/\/upcloud.com\/media\/Hero-Company.jpg\"\n              srcset=\"https:\/\/upcloud.com\/media\/Hero-Company.jpg 1680w, https:\/\/upcloud.com\/media\/Hero-Company-1536x1189.jpg 1536w\"\n        sizes=\"auto, (max-width: 768px) 100vw, (max-width: 1200px) 50vw, 100vw\"\n                    width=\"1680\"\n        height=\"1300\"\n                    style=\" object-position: 53.79% 15.57%;\"\n                 data-smartcrop-focus=\"[&quot;53.79&quot;,&quot;15.57&quot;]\" \/>\n        <\/div>\n  \n  <div class=\"container\">\n\n    <div class=\"text-flow\">\n      <h1 id=\"content\">\n        EU Data Act      <\/h1>\n\n          <\/div>\n\n    \n      <\/div>\n\n\n  \n<\/section>\n\n\n\n<section class=\"block block-content align-limit has-background-color-white\">\n  <div class=\"container\">\n\n    \n    \n    <div class=\"wrapper-content\">\n      <p>Last updated: 11 August 2025<\/p>\n<section id=\"introduction\">\n<h3><strong>Introduction<\/strong><\/h3>\n<\/section>\n<p><span style=\"font-weight: 400\">This page contains information that UpCloud Oy is required to disclose as a data processing service provider in accordance with regulation (EU) 2023\/2854 of the European Parliament and of the Council of 13 December 2023 on harmonized rules on fair access to and use of data (Data Act).<\/span><\/p>\n<h3>Jurisdiction<\/h3>\n<section id=\"personal-data\"><span style=\"font-weight: 400\">The location of the data center determines which country\u2019s jurisdiction the infrastructure in each data center is subject to. The locations (city and country) of UpCloud data centers are listed at: <\/span><a href=\"https:\/\/upcloud.com\/global\/data-centers\/\"><span style=\"font-weight: 400\">https:\/\/upcloud.com\/global\/data-centers\/<\/span><\/a><span style=\"font-weight: 400\">\u00a0<\/span><span style=\"font-weight: 400\">In addition to the physical location of the infrastructure, the domicile of the UpCloud entity operating the data center affects the jurisdictional question.<\/span><\/p>\n<ul class=\"wysiwyg\">\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our data centers in the EU are operated by UpCloud Oy, the parent company of UpCloud group registered in Finland. All UpCloud customers are contracted by the Finnish entity, UpCloud Oy, regardless of the location of the customer or which data center the customer selects for their resources.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our data center in the United Kingdom is operated by UpCloud UK Ltd, a fully-owned subsidiary of UpCloud Oy.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our data centers in the United States are operated by UpCloud USA Inc, a fully-owned subsidiary of UpCloud Oy registered in Delaware.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our data center in Singapore is operated by UpCloud Asia Pte Ltd, a fully-owned subsidiary of UpCloud Oy.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Our data center in Australia is operated by UpCloud Asia Pacific Pty Ltd, a fully-owned subsidiary of UpCloud Oy.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Please note that this information is provided only for the purposes of Article 28 of Data Act and does not affect the interpretation or the terms concerning governing law and competent court in our <a href=\"https:\/\/upcloud.com\/global\/terms-of-service\/\">Terms of Service<\/a>.\u00a0<\/span><\/p>\n<p><b>Technical, organizational and contractual measures to prevent international governmental access or access conflicting with Union law or national law of member states<\/b><\/p>\n<p><span style=\"font-weight: 400\">UpCloud\u2019s data centers in the EU are operated by UpCloud Oy, the parent company of UpCloud group registered in Finland. The data held in the data centers is subject to the jurisdiction of the EU Member State in which the data center is located and thus governmental access to the data center facilities is determined by the laws of the relevant EU Member State.<\/span><\/p>\n<p><span style=\"font-weight: 400\">UpCloud\u2019s platform is operated and managed from Finland and all customer account information (name, contact details, payment information, IP addresses, resources deployed, etc.) is held by UpCloud Oy in Finland. Thus such data is protected by the laws of Finland and the EU. UpCloud Oy does not disclose any data to any governmental authorities unless required by laws of Finland. UpCloud rejects any information requests received from foreign governmental authorities and directs the requester to contact relevant Finnish authorities for mutual legal assistance, in accordance with the Finnish law.<\/span><\/p>\n<p><span style=\"font-weight: 400\">UpCloud has implemented comprehensive technical and organizational measures to protect the data it holds. UpCloud\u2019s information security management system is certified to comply with ISO 27001 standard. The measures adopted by UpCloud include access management and control, regular security audits and bug bounty program, continuous monitoring, incident response protocols, employee training programs, and strict data protection policies to ensure the highest standards of information security and privacy. When using external service providers, UpCloud selects only reliable and reputable vendors, and all vendors undergo security, privacy and compliance review.\u00a0<\/span><\/p>\n<\/section>\n<h3><strong>Questions or Concerns?<\/strong><\/h3>\n<p>If you have any questions about the EU Data Act and how UpCloud complies with it, please contact our support team at\u00a0<a class=\"c-link\" href=\"mailto:support@upcloud.com\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:support@upcloud.com\" data-sk=\"tooltip_parent\">support@upcloud.com<\/a>.<\/p>\n    <\/div>\n\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":72,"featured_media":60356,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-plain.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-946","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/pages\/946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/comments?post=946"}],"version-history":[{"count":0,"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/pages\/946\/revisions"}],"wp:attachment":[{"href":"https:\/\/upcloud.com\/global\/wp-json\/wp\/v2\/media?parent=946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}