Compliance & Security

Discover how UpCloud conduct cloud operations with data security and privacy to the fore of everything we do.

UpCloud Terms of Service sets out the contractual terms that govern your use of all UpCloud products and services.

DPA is an integral part of our Terms of Service. It sets out our obligations regarding any personal data we process on your behalf.

We adhere to CISPE Code of Conduct which is a data protection code for cloud infrastructure service providers approved by the European data protection authorities.

Our Privacy Notice provides information about how we process personal data of our customers, partners, users, prospect customers, and website visitors.

As an integral part of our security framework, we have implemented an ISO 27001 certified Information Security Management System.

Review and download our Information Security Policy below

Learn more about our Vulnerability Disclosure Program and our bug bounty program.

Discover the positive steps we have taken towards ESG efforts in our ESG Report for 2024.

You can report suspected violations of law or our policies via our whistleblowing channel. Reports can be made anonymously.

If you need to report abuse activities, such as malware traffic, phishing websites, infringing or illegal content, or if you are a government official seeking our assistance, please see reporting instructions here.

Our commitment to environmental sustainability and aligns with the ISO 14001 standard, as well as Finnish and European regulations.

Information in accordance with (EU) regulation 2022/2065 of the European Parliament and of the Council (Digital Services Act).

Our Code of Conduct reflects our values and establishes the ethical standards that we expect our employees, partners, and suppliers to uphold.

Our Marketing Privacy Notice provides information about how we process personal data of prospect customers, and website visitors.

Read our disclosure as a data processing service provider in accordance with EU regulation on harmonized rules on fair access to and use of data.

Our Modern Slavery Policy outlines our commitment to preventing slavery and human trafficking in our business activities.