Pricing changes November 16th

UpCloud uses a prepaid system where you can add balance to your account by making a payment at any time. Your services are then deducted from this balance on an hourly basis.

Yes, you can pay in other currencies other than EUR. We support payments made in EUR, USD, GBP, and SGP. Payments that are not in EUR will be exchanged to EUR.

The day’s exchange rate, which is the market rate of the currency, will be applied. You can find the exchange rate in your UpCloud Control Panel when making a payment.

You are able to delete the services at any point. The service charge accumulation will stop the point of deletion. You will be able to utilise your remaining balance at any time.

UpCloud runs 15 data centres across the globe, so you can put your infrastructure close to your users for lower latency, or in a specific region to keep your data where you need it.

For more information see our Data Centers page.

No, and we’re a bit proud of that. The price you see is the price you pay, aside from any local taxes that apply where you are. No egress charges, no surprise line items, no penalty for leaving. Everything’s laid out on this page, and if anything’s unclear our sales team is happy to walk you through it.

Yes, if you’d rather not create an account yet. Our live demo lets you explore the UpCloud platform with no signup and no commitment. Kick the tyres, then sign up when you’re ready.

Yes. New sign-ups get free credit to try UpCloud before committing to a paid plan. The exact amount changes from time to time, so head to the sign-up page to see the current offer. 

It means outbound data transfer is free, full stop. Most providers quietly add egress fees that swell your bill as your traffic grows. We don’t. Both inbound and outbound transfer are included at no extra cost on every plan, with our Fair Transfer Policy keeping things sensible. There’s more on this over on the Zero-cost Egress page.

Our zero-cost egress policy applies exclusively to standard traffic originating directly from UpCloud data centers. Content delivery network traffic processed through our CDN powered by bunny.net operates under a separate billing model and is excluded from this zero-cost egress policy.

We offer a 30-day money back guarantee during which you can have a full refund on your first payment. We are unable to offer refunds on unused balance outside this period.