UpCloud is a European cloud service provider offering fast and reliable cloud platform with 100% uptime SLA from twelve locations around the world: Amsterdam, Chicago, Frankfurt, Helsinki, New York City, London, Madrid, San Jose, Singapore, Sydney and Warsaw. Formed in 2012, UpCloud is headquartered in Helsinki, Finland.
Our SMB business customers run their business-critical web applications on our enterprise-grade cloud computing platform and love us for our high performance, reliable service, and personal customer-centric approach.
We help our customers to speed up their time to market, get a reliable production environment with 24/7 customer support, and scale their business forward.
Our key customer segments are SMBs working in managed hosting, website development, eCommerce, SaaS, and PaaS.
We are fully GDPR compliant and take security seriously. Your data is safe with us.
Bringing together people across the world
We are a cloud provider that cares deeply about our customers. We offer 24/7 in-house user support, custom onboarding, and a dedicated account manager for all our business customers.
We have twelve data centre locations around the world. The majority of our data centres are running on renewable energy and ready to help you grow in a sustainable and future-proof way.
We have an easy-to-use control panel, and hundreds of tutorials and other resources to help you get started on UpCloud. Find out more about our services in FAQ and Documentation sections.
We build enterprise-grade products to scale our SMB business customers forward. Together with our in-house developed software and proprietary MaxIOPS storage technology, you will get industry-leading performance at all times.
We take massive pride in having the most talented and most motivated team of engineers and artists, working as camaraderie to solve our customers current and future challenges.
People and products are nothing without a solid service culture. Our in-house local customer support is available to help our users 24/7.
Enjoying meaningful work
UpCloud was formed 2012 in Finland by a group of like-minded thinkers who saw a clear opportunity to defy mediocrity: to become an IaaS company that would outperform every existing company on the market.
Performance and reliability are factors that make UpCloud unique among its competitors. We decided very early on to start developing our own technology and to push the limits of what is possible in the modern cloud-computing era.
What started as a challenger startup has now become a global player in all continents.
We aim to create those magic moments where genius and hard work meet.
We have gained our clients’ trust with our rock solid professional attitude, unyielding ambition and profound technical know-how. We offer premium level of features, such as 100% uptime SLA, 24/7 technical support and personal approach.
Our key customer segments are SMBs working in managed hosting, website development, eCommerce, SaaS, and PaaS.
Success isn’t measured just by numbers. It’s measured by the thrill in your veins, when you and your team defy the invincible, by reshaping the possibilities with technology and creativity.
We take massive pride in having the most talented and most motivated team of experts who are passionate about everything we do.
Game-changing creativity and innovation combined with exceptional talent and camaraderie, to build superior products that outperform the competition.
Never become yet another.
We kept busy developing new features, forming exciting partnerships, and welcoming new talent to our continuously growing team at UpCloud throughout the year.
At the beginning of the year, we unveiled the UpCloud Command-Line Interface. The CLI provides a time-saver to power users for managing UpCloud services more efficiently.
One of the biggest releases in 2021 was the introduction of UpCloud Managed Databases. It continued our focus on offering user-friendly turn-key solutions as managed services.
On the infrastructure side, we continued our regional expansion in Oceania with the announcement of the opening of a brand new data centre AU-SYD1 in Sydney, Australia.
We also released a major update for our Terraform module and kept improving it over the course of the year. The module was verified by HashiCorp and added to the Terraform Registry making it easier than ever to get started with Terraform on UpCloud.
Despite the global challenges, we at UpCloud continued operations as normal to provide our customers with many new features and services throughout the year.
In 2020, we were proud to open three new data centres, US-NYC1 in New York, the US as well as ES-MAD1 in Madrid, Spain and PL-WAW1 in Warsaw, Poland.
We launched our brand new storage solution, UpCloud Object Storage! It had been one of our most frequently requested features and highlights our dedication to listening to our customers.
Our networking also saw substantial updates. We lowered our outbound transfer pricing considerably to just $0.01 per GB. Furthermore, we unveiled a new feature to bundle transfer quotas afforded by our public cloud services into a single account-wide Network Transfer Pool.
We also launched our backups to new heights by making them easier than ever before. The introduction of Simple Backup enabled our customers to simply choose their preferred backup schedule with minimal maintenance.
Migrating servers from on-premise or another cloud provider should be as efficient as possible. To make the migration easier, we launched UpCloud Storage Import to allow customers to bring in data securely over the internet.
To further empower our customers using automation, we launched the UpCloud Metadata service which can be of great help when bootstrapping new services.
Last but not least, we launched a new product for our SDN Private Networks in the form of a gateway SDN Router. It can be used to join any number of SDN Private Networks within a data centre to quickly and easily join parts of the customers’ services.
The year 2019 was certainly eventful with product launches, new hires, events and meetups even with fewer headliner topics than in previous years.
Undoubtedly the main event of the year was the launch of our long-awaited network upgrade to SDN. After extensive development and testing, we finally launched Software-defined networking in October to much fanfare!
Customers looking for absolute privacy and security were treated with the launch of UpCloud Private Cloud. It was one of our larger projects to date and we were excited to launch the new offering in late July.
Our networking also saw major upgrades which culminated in the doubling of all Public network interface speeds to 1Gbps.
We kept ourselves busy with news, announcements, and community events around the globe throughout the year.
We started the year strong with the announcement of FI-HEL2, our second data centre in Helsinki, Finland. It greatly increased our home turf capacity and provided new exciting opportunities for service redundancies.
In August we brought a ton of brand new capacity to our growing western front. Our newest data centre, US-SJO1, launched in San José, US to many applauds.
On top of our growing infrastructure, team UpCloud grew a lot internally with new great hires to each of our offices. To facilitate our growth, we opened our 4th office in Seattle, US.
Throughout the year, we took part in and sponsored more community events and meetups than ever before. From London to Singapore and many in between.
Further along the year, we were excited to see our efforts recognised by Cloud Spectator ranking UpCloud as the best cloud provider in the EU.
The year also saw our largest pricing refresh in UpCloud’s history. We announced entirely new monthly plans starting at just $5 per month.
Introduced new preconfigured plans by launching four new larger monthly plans to provide the same cost-effective options for our more demanding users.
Announced the user referral rewards program to celebrate our success which has been much thanks to our dedicated users and we wanted to give something back.
Launched 24/7 support proud to announce that UpCloud Support is officially always available and ready to help whenever you need us via email and phone!
Launched the NL-AMS1 data centre in Amsterdam, Netherlands at a great location right by the AMS-IX internet exchange which ensured great network connectivity and minimal latency.
We also brought our developer-driven cloud computing to an entirely new region with the launch of the SG-SIN1 data centre in Singapore. The expansion to Asia opened our services to new audiences with high demand for exceptional cloud services.
We made a move to using multiple currencies, which brought us closer to the industry standard and offered increased transparency to our prices by having all deposits reflect the daily market rate of the respective currency in USD.
Deploying a new Cloud Server often consist of the same set of initial tasks. To make those tasks easier than ever, we launched a new feature called Initialization scripts. It allows our customers to automate a lot of their deployment steps with reusable scripts.
To make access management to our customers’ cloud servers a lot more convenient, we introduced a simple way to include all SSH keys to the control panel and have them added to the Cloud Server at deployment.
To accommodate our quickly growing user base and better meet the challenges of our users, we made significant infrastructural upgrades behind the scenes. This allowed us to double the maximum number of CPU cores, amount of memory and disk size configurable for Cloud Servers.
We were also happy to announce the option to enable two-factor authentication on customer accounts. Two-factor authentication added an additional layer of security through randomly generated passwords that are only valid for a limited time.
Introduced group accounts to allow our customers to add additional users to their accounts in a secure manner with granular permissions while eliminating the need for password sharing.
Launched server tagging which allowed users to group their servers with tags making managing Cloud Servers easier than ever before.
We were proud to announce the opening of a new data centre in Frankfurt, Germany. DE-FRA1 was our fourth data centre and the first in central Europe.
Launched preconfigured Cloud Servers that match or exceed the resources provided by the competition, and most importantly, at the prices customers have learned to value. The four pre-configured server instances offered even better value for the money than before.
We were happy to announce the new lower prices in Helsinki for CPU and memory resources. CPU pricing was reduced by 15% and memory by almost 33%.
Due to our continued focus on international growth and push for better comparability, we made the decision to move from Euro based pricing to US dollars.
Improvements in networking enabled us to increase the public network port speeds to 500 Mbps.
Our developer and infrastructure teams worked intensely allowing us to announce full support for IPv6 on UpCloud.
We are very happy to be able to launch our new Cloud Concierge service providing premium customer support.
In Fall 2014, we opened a new data centre US-CHI1 in Chicago, US. The brand new location was our first data centre across the pond and our third overall.
Performance has always been one of our core values and the highlight of it came with the launch of our signature in-house developed MaxIOPS block storage. It outright doubled cloud server performance when put head to head with our competition.
We increased the maximum memory and CPU limits configurable on UpCloud. Our customers were able to equip their Cloud Servers with up to 10 CPU cores and 64GB of memory.
We reduced our infrastructure costs in our London data centre across the board. The price reduction was a big part of our commitment to offering our customers the best technology for the best price.
We were happy to announce a price reduction of outgoing traffic by 50%. This meant that outgoing traffic from both London and Helsinki was charged at 0,05€ per gigabyte.
We launched our SSD based storage devices that crunch out highly impressive IOPS. SSDs offered a great choice, for example, for database servers that require high IO performance.
The year 2012 marked the beginning of UpCloud with the public launch of our services. Following the successful launch, we were excited to see our service filling a vacuum in the Finnish infrastructure-as-a-service supply and how enthusiastically it has been received.
We launched our backup service based on snapshots, which can be taken either manually or scheduled to be done automatically at desired times on a daily or weekly basis. The system stored the backup copies for up to three years, if necessary, and special attention was paid to their easy recovery.
Advances in our infrastructure redundancies and performance enabled us to guarantee an even-quality service in different error and load situations.
Contact us now, we are happy to help get you started on UpCloud!