Category

Troubleshooting

How to reset root password on cloud server

Resetting the root password of your cloud server is fairly straightforward and will only take a few minutes to complete.

How to scan Debian server for malware

This guide goes over a couple of scanning software you can utilise for checking your system for malware.

How to scan Ubuntu server for malware

This guide goes over a couple of scanning software you can utilise for checking your system for malware.

How to scan CentOS server for malware

This guide goes over a couple of scanning software you can utilise for checking your system for malware.

How to resolve common problems with Windows Remote Desktop

This troubleshooting guide aims to help in ruling out some of the most common causes for poor functionality.

How to fix common problems with MySQL databases

This guide is aimed at helping with troubleshooting MySQL databases on cloud servers.

How to fix common problems with Apache2

If you've encountered an issue loading your web page, follow these simple troubleshooting methods outlined in this guide to attempt to get your web server back up and working again.

How to troubleshoot unexpected server shutdown

In this guide, we've outlined some simple steps you should go through in order to restore any services and narrow down the reason for the outage.

How to troubleshoot network connectivity with Linux server

When your server seems to be offline or otherwise inaccessible, you should always be able to log in with the Web Console at your UpCloud control panel.

How to troubleshoot Linux server memory issues

This debugging guide aims to explain how to identify how much of the resources are actually being used, and how to recognise real resource outage issues.

Locations

Helsinki (HQ)

In the capital city of Finland, you will find our headquarters, and our first data centre. This is where we handle most of our development and innovation.

London

London was our second office to open, and a important step in introducing UpCloud to the world. Here our amazing staff can help you with both sales and support, in addition to host tons of interesting meetups.

Seattle

Seattle is our 4th and latest office to be opened, and our way to reach out across the pond to our many users in the Americas.

Singapore

Singapore was our 3rd office to be opened, and enjoys one of most engaged and fastest growing user bases we have ever seen.