Streamlining currency changes for customers
Starting from January 1st 2023, we are changing our pricing currency from US Dollars (USD) to Euros (EUR) to bring our customers more benefits and reduce uncertainty.
The majority of our current customers use Euro as a payment currency. We decided to make this change to bring three vital advantages to our customers:
- Remove uncertainties of currency fluctuations
- Improve cost, expense planning, and price predictability
- Streamline the invoice and payment processes
What can you expect?
- Pricing will be based on Euro
- Account balance will be displayed in Euro
- We continue to accept payments in EUR, USD, SGD, and GBP
- Non-Euro payments will be converted to Euro
New price, better product
We are excited to share that we have launched new server plans with high CPU and high memory capacity. This enables our customers to take advantage of faster processing, improved performance, and provide better services to their customers.
Effective January 1st 2023, we will introduce complimentary upgrades to our server plans and adjust product pricing.
Security is our top priority and we will ensure all of our customers keep their data and infrastructure secure. We will offer complimentary functionalities such as firewall services, private networking, and backup services.
Our price adjustments are in line with the current global inflationary challenges. We are committed to delivering on our mission to provide our customers with best-in-class products and customer experience.
Our price adjustments are primarily a result of the current market forces that also affect us. However, we are committed to increasing the product value for our customers. Therefore, we want to take steps to increase the level of service, upgrade existing plans and strive for best-in-class service value.
Antti Vilpponen, CEO, UpCloud
What should customers expect:
- New high-performance Cloud Servers available as of October 25th 2022
- Effective January 1st 2023:
- Price adjustments
- Complimentary upgrades to all cloud server plans including:
- Firewall service
- Private networking
- Backup service
These benefits and adjustments will be automatically applied to our customers.*
Find more information on our server plan offers, complimentary services and adjusted pricing from 2023. In case of questions please contact our 24/7/365 customer service team or your dedicated account manager.
* The changes are made in line with UpCloud’s Terms of Service
