Experience ease of use - Sign up for a free trial
Experience ease of use - Sign up for a free trial
The new year has started off in a swift manner here at UpCloud. While most improvements and features are technical and we are surely pushing those forward, we have also improved our customer support service we give to our customers. We are very happy to be able to launch our new Cloud Concierge -service.
The service is available on weekdays, Monday to Friday, between 7 am and 4 pm CET. You can give us a call and ask us all kinds of infrastructure or service related questions. The call will be taken by our staff who have first-hand knowledge of our infrastructure and service functionality.
We’ve noticed that many of our customers value high-end service where we have the knowledge and opportunity to not only solve potential server issues but also give advice on new viewpoints going forward. All this is now available through the cloud concierge service.
Our Cloud Concierge service can be reached at +44 20 358 80000. Service is given in English.
With this, we are changing our phone service hours, but also greatly improve the service we are able to give our customers. Naturally, this access to our development staff is free of charge to our customers. The new information can be found on our contact page or through the UpCloud control panel.
Photo by Christian Lambert Photography.
UpCloud partner programme member and software company, Montel Intergalactic, delivers DevOps expertise to clients across all parts of the software lifecycle and creates future-proof cloud infrastructure for clients on UpCloud. We spoke to Lauri Kainulainen, CTO of Montel, to explore how beneficial a tight-knit partnership is for cloud computing, and why the businesses who switch […]
Industry analyses
Vision and culture
One of the most common questions our customers ask us is that how we can compete with the likes of Amazon Web Services (AWS) on price as they have economies of scale on their side.
Comparisons
The year has turned, and UpCloud welcomes you to 2021, ready again to show you what the best cloud infrastructure can offer for your business. The last year has proven the capabilities of our brand, products and most importantly, the strength of our teams. We’ve been happy to see many new users coming and staying […]
Announcements
Vision and culture