Insights
Latest blog posts
How we provide the best support for the fastest cloud
‘World’s fastest cloud servers’ has been our long-standing slogan, but we are also proud to provide our users with world-class customer support. How do we achieve this and what effects have we seen since we began offering an always-available support service? Read on as we introduce you to what goes on behind the scenes. Customer support […]
Vision and culture
Presenting UpCloud Singapore – Our eastern office by the equator
When we first announced our Singapore data centre half a year ago, we already had much planned for the region. While we have been hard at work in building our global cloud, we have also kept our feet to the ground to provide support locally for our users in Asia. We are proud to present our third […]
Vision and culture
The invalidation of the Safe Harbor Program is meaningless for our users
Earlier this month, The European Court of Justice (ECJ) stated that the European Commission’s decision on the US Safe Harbor program is invalid. The notion behind this is that Safe Harbor, as a program set up between the US and EU to guarantee the safety and rightful legal protection of European Union citizens’ private information […]
Vision and culture
UpCloud’s NPS Results for August 2015
Net Promoter Score (NPS) is a very popular type of customer survey to get an understanding of how many of your customers would promote your service to a friend. The exact question we asked our customers is “How likely are you to recommend UpCloud to a friend?” Our customers then had the option to answer […]
Vision and culture
UpCloud recognised as one of Finland’s most potential companies in 2015
UpCloud was recognised by Talouselämä, the largest Nordic weekly business magazine by circulation. Talouselämä carried out its annual study into the most promising new companies Finland has to offer. This study cuts through the hype and looks at real metrics such as revenue growth and the company’s potential going forward. Each year, the magazine highlights 20 companies […]
Vision and culture
Looking forward to a great 2015
Last year was a blast for UpCloud. We had tremendous customer growth, and some really exciting additions to our product portfolio as well as most competitive cloud pricing. Needless to say, this year we are developing our service and its features even further. We do not see ourselves as a “yet another IaaS platform” and […]
Vision and culture
Going beyond SSD with MaxIOPS
Editors note: Since publishing, ServerBear has been shut down. The performance metrics are still fairly valid but more recent benchmarks can be found here and here. You can also compare us against other providers, such as AWS EC2, DigitalOcean and Vultr. Performance is an interesting feature in a hosting provider – if two cloud servers are […]
Vision and culture
How Competitive Is UpCloud’s Pricing?
Today we wanted to help compare cloud providers in Europe by sharing our findings on price comparison in Europe between several players. We’re very keen on providing the best “bang for your buck” in the infrastructure-as-a-service (IaaS) industry. This means that you get the best deal for your money spent. By no means is this […]
Vision and culture